How to access the Secret Service Menu of Samsung Smart TVs

Almost all smart TVs have hidden menus that serve multiple purposes. Some of them are used for the installers themselves, who can use them for testing while they assemble the equipment to verify that everything works correctly. On the other hand, there are also menus that are used to configure parameters that the manufacturer prefers to leave out of the reach of the standard user.

The Samsung Smart TV service menu

They are usually models designed for the professional consumer, or even to display televisions at the point of sale. What not many people know is that some of these menus are even useful for fix problems with your tv. Today we will explain everything you need to know about the Samsung Smart TV service menu.

The service menus: service menu, are hidden menus that are present in the system software of your television and can only be accessed by performing a series of key combinations on the remote control. Due to the delicacy of some of the settings that are available in these menus, these key combinations are sometimes huge secrets kept by the brand's official engineers and technicians, making it very difficult to access them.

For years, these combinations were only known by the engineers themselves who worked in the brands, shops and assemblers. But of course, in an era in which, thanks to the Internet, there are no secrets, you can imagine that these types of combinations are the order of the day, and that is exactly what we are going to teach you how to activate today. Of course, we already warned you that you will have to be very careful, so read the entire post before touching anything on your television.

be careful where you touch

The first thing that we must emphasize is that when accessing these menus we must have very careful with the sections and options that we modify, since we could annoy some of the settings that come by default with our television and cause a problem that we do not know how to solve.

If you don't have any problem with your TV, forget about this menu, since you are not going to get any extra function that you don't already have, just to satisfy your curiosity. If, on the other hand, you are an experienced user and want to take a look at any of the available functions, you should also be careful. And it is that one misstep could cause you to lose HDMI functionality, change the configuration in which the backlighting of the panel works, or deactivate vital sensors for the perfect operation of the equipment. As we say, it is a hidden section of your TV (for obvious reasons) quite sensitive and dangerous at the same time, so be careful and do not do experiments of any kind. This does not take away from the fact that the menu gives us the possibility of changing really useful parameters if we really know what we are modifying.

What can I do in the service menu?

If you have decided to dive into the service menu options, we are going to tell you about all the functions that it controls and that we hope you know about them, know what they are for and, even more importantly, have the resources to reverse any parameter that we have modified. beyond the account. Some of the most striking possibilities that you can activate or deactivate from this menu are the following:

• Do a factory reset: This could solve a problem that resides in the different settings of the TV and can also be useful in case you end up touching a parameter in this hidden menu that ends up misconfiguring your TV completely.
• Adjust the white balance more accurately.
• Adjust the color levels panel primaries.
• Activate or deactivate modes:
  • Activate/Deactivate store mode.
  • Activate/Deactivate hotel mode.
  • Activate special modules of the TV.
  • Activate test mode on screen.
  • Disable Blur Reduction and other automated image adjustment systems.
  • Deactivate the anti-flicker system.
• Calibrate the screen
• Advanced sound settings:
  • Control speaker levels.
  • Manage sound.
  • Enable or mute the TV's built-in speakers.
• Know many more details about our television model:
  • TV version: useful if you don't keep the box and need to give it away for repair.
  • TV model.
  • Serial number.
  • Manufacturer and type of digital tuner.
  • Region.
  • Year of development of the TV version.
  • Information for specialists.

How do you access the service menu on Samsung?

To access this hidden system menu, all you have to do is press a certain key combination for the menu to appear on the screen. But you must take into account some aspects. The first of them is him remote control, and it is that the beautiful and minimalist multimedia control will not serve you for this purpose. In this case you will need the traditional remote control, with all the numeric keypad from 0 to 9 and the rest of the usual buttons.

You will have to have the TV turned off in Stand-by. To do this, press the off button on the remote once to turn off the screen (you will have to keep it pressed until it turns off if you have a Samsung The Frame).

With the TV off, it's time to press the magic keys, which depending on the television model or installed software could be one combination or another. Next, we leave you with all the possible combinations. You will only have to press the keys in the following order:

• Info + Menu + Mute + Power (most common combination that usually works)
• + + 1 8 2 + Power
• Display + P.STD + Mute + Power
• Sleep + P.STD + Mute + Power
• Display + Menu + Mute + Power
• Mute + 1 + 1 + 9

Other key combinations to activate Samsung service mode

Then we leave you other codes available to access that service menu. You will have to test which one works with your Samsung Smart TV model, so we leave them all below for you to test:

• (TV on) Mute + 1 + 1 + 9 + Enter
• (TV off) P.STD + Help + Sleep + Power
• (TV off) P.STD + Menu + Sleep + Power
• (TV off) P.STD + Help + Sleep + Power
• (TV off) P.STD + Menu + Sleep + Power

In our case, with a Samsung The Frame 2020 it has worked with the first option, but the key combination will vary depending on the model, the region and place of manufacture of the equipment.

When these settings are changed, the changes do not take effect immediately. It is advisable to change as many parameters as you need by scrolling with the arrows on the remote control. Once finished, go back to the main service menu and turn off the TV to apply the new modifications. Remember well all the modifications you make in case you have to go back on your steps to put a configuration back to default. If it ends up getting out of control, the most sensible thing to do would be to put the television back to its factory settings by returning to this hidden service menu again. Still, if you don't understand something, don't touch it.

How do I do it if I have a Smart Remote?

Before we have quickly outlined a problem that can occur when trying to access this secret menu of your Samsung Smart TV, and that is that with the model you have, you have the so-called Smart Remote. A remote control with an extraordinarily careful design and the right buttons to access all the television menus.

What's more, it's so compact that you won't have the physical numeric keys since it has a single specific button that, when pressed, will show them on the screen to select the ones we need. The problem comes when checking that you will not be able to enter any of the codes with this command, so you need to find a solution. Which? acquire a remote universal and already with it enter that service mode of your television.

See offer on Amazon

In some models it is possible without the remote

If you want to access the service menu on a Samsung Smart TV without using the remote control, it is possible to do so on some models.

This is how you should do it:

• On the right back of your TV is a small square shaped button similar to a joystick.
• With the TV turned off, press the button to turn it on.
• When the screen loads, the menu button will appear at the bottom of the screen. You can use the side volume buttons on the TV to navigate the menu and make any necessary changes.

The second option is to turn on the TV and press the 'joystick' button while it is charging to bring up the service menu.

You can also download and install a remote control app on your smartphone and use it to access the Samsung service menu code just like you would with a smart remote.

How to exit the service menu

Once you are inside the menu, if panic takes hold of you and you want to get out as soon as possible to avoid any possible problem, all you have to do is hold down the Power button on the remote to completely turn off the television. The moment you press the power button again, the TV will boot up as usual in its normal state, so anytime you want to exit the hidden menu, feel free to turn the TV completely off with the remote.

The Amazon link in this article is part of our agreement with their Affiliate Program and may earn us a small commission from your sale (without affecting the price you pay). Even so, the decision to publish and add it has been made, as always, freely and under editorial criteria, without attending to requests from the brands involved.