Mutemo waMurphy unotaura kuti kana chimwe chinhu chikatadza, chichaita. Wakamboti zii wakagara pasofa wakatarisa Vakomana o Mhete dzeSimba mushure mezuva rakaoma kubasa. Uye, paunoenda kunotanga application Prime Video, unosangana a chikanganiso chisingatarisirwi. Kudzikama ngakutonge. Mumitsetse inotevera tichatsanangura zvese zvaungaite kugadzirisa dambudziko iri.
Common Amazon Prime Vhidhiyo matambudziko
Tisati taenda munzvimbo dzakanangana uye nemakodhi ekukanganisa, isu tinotanga neakajairwa zvikanganiso zvinowanzoitika kana isu tisingakwanise kutamba Prime Vhidhiyo. Iwo anotevera:
Gadzirisa yako Amazon Prime nhengo
Amazon Prime Vhidhiyo haiwanzo kutengeswa sevhisi yakamira. Chinhu chakajairika ndechekuishandisa nekuda kwe Amazon Prime nhengo. Unoyeuka here nguva yawakapedzisira kuivandudza? Zvingava izvozvo.
Kana Amazon Prime isiri kushanda, chinhu chekutanga chaunofanira cheki ndiyo mamiriro eakaunti yako kubva kuAmazon.es. Kuti uone kuti haisi nyaya iyi, ingoona kana account yako iri kushanda. Enda kupeji 'Account yako' kubva kuAmazon, uyezve kune peji re Prime service setup. Mukati iwe unowana mamiriro ekunyoreswa, zuva rekuvandudza uye huwandu hwekushandisa.
Kana ikavharwa, zadza zvekubhadhara zvakare kuti unakirwe nebasa zvakare.
Nyaya dzekubatanidza - Wi-Fi kana ISP
Kana account yako isingabatanidzi, rinogona kunge riri dambudziko. dambudziko neinternet yako. Ko mamwe maapplication ari paTV yako anoshanda here? Unogona here kuwana peji rewebhu kubva panharembozha yako yakabatana kunetiweki imwe chete?
Kana iwe ukashandisa data network
- Tarisa kuti hauna kushandisa muganhu wako traffic pamwedzi.
- Ita shuwa kuti hauna kuvhara matambudziko. Mune zvimwe zviitiko, kudonha kwemasevhisi ako data kungave kuri nekuda kwekukanganisa kana network saturation.
- Iwe une yako data network yakanyatso kurongeka? Kana iwe uchiwanzova nematambudziko akawanda nemamwe masevhisi, zvinogona kunge zvichikonzerwa ne APN faira kusagadziriswa kana kumatambudziko muantenna yeterminal yako.
- Kana paine materminal akati wandei ane mushandisi mumwechete anopa matambudziko akafanana, zvinogona kunge zvichikonzerwa nea kudonha mumabasa evashandisi mubvunzo munharaunda yako. Iwe uchafanirwa kumirira kana kufonera technical service kuti ikubatsire.
Kana ukashandisa Wi-Fi network
- Yekutanga uye inokurumidza ndeye reboot iyo router. Idzima kwemasekonzi mashoma woibatidza zvakare.
- Mukufanana, ita shuwa kuti hapana chimwe chigadzirwa chinogadzira network interference.
- Kana kutangazve kukasagadzirisa nyaya, ungangoda kutangazve. gadzira Wi-Fi yekubatanidza pamudziyo wako wekutamba.
- Chimwe chinokonzera chikonzero ndechokuti iwe Anoshanda have matambudziko ekupa internet munguva idzi
Matambudziko ekubatanidza - Kudonha kwebasa
Prime Vhidhiyo inoshandisa Amazon Web Services maseva, ayo ari akanakisa pasirese. Zvisinei, avo sevhisi uyewo havana kusununguka pakusakanganisa. Pane dzimwe nguva, zvinogoneka kuti matambudziko ekubatanidza haaenderane nekubatana kwako, asi kune avo.
Tarisa kana iri a Kuparara kweAmazon server zvakare nyore. Ingoenda kupejiIri pasi izvozvi?' uye tarisa kana Prime Vhidhiyo parizvino iri kusangana nematambudziko ekubatanidza.
muganhu wekushandiswa
Kana iwe ukagovera account yako semhuri, chii chinokutadzisa kuona Prime Vhidhiyo chinogona kunge chiri nyore sekunge yatozara. Prime Vhidhiyo inobvumira 3 hova panguva imwe chete.
Amazon Prime Vhidhiyo Error Codes
Prime Vhidhiyo inowanzopa rumwe ruzivo kana ichitiratidza kukanganisa. Izvi zvatiri kukuratidzai ndizvo zvinonyanya kuzivikanwa:
Chikanganiso 9074
Kukanganisa uku kwakajairika, asi Amazon haitsananguri mugwaro rayo kuti inokonzerwa nei. Zvavanokurudzira kana kukanganisa uku kuchioneka reboot iyo router yatiri kushandisa.
Chikanganiso 1060
Iko kukanganisa kunokonzerwa ne kushaya bandwidth. Izvo hazviwanzo kuitika kana uchitanga iyo app, asi panguva yekuburitsa zvemukati. Muchiitiko ichi, tarisa kuti zvimwe zvishandiso zvakabatana kunetiweki yako hazvisi kutora ese bandwidth. Dambudziko iri rinowanzoitika kazhinji mumafurati evadzidzi uye mudzimba dzine chibvumirano chezvirongwa zveInternet zvishoma, sezvazvakaita neADSL.
Chikanganiso 5005
Pane a kukakavara pakati peakaunti yako nechishandiso chakabatana. Kubva pabrowser, enda kuAmazon account yako. Enda kune 'midziyo yako' uye unregister yeterminal yauri kushandisa. Zvino inotanga zvakare seyakajairika.
Chikanganiso 7031
Tu app ndeyechinyakare. Dzokera kuchitoro cheapp yemudziyo wako uye dhawunirodha yazvino vhezheni yeAmazon Prime Vhidhiyo.
Prime Vhidhiyo nyaya paIOS, iPadOS, uye tvOS
Kana yako Prime Vhidhiyo account yamira kushanda pane imwe yako iOS zvishandiso, ita zvinotevera:
- Simba kuvhara app: enda mune yakavhurika maapplication switch menyu uye vhara Prime Vhidhiyo usati waivhurazve. Zvikasadaro, iwe unenge uchingodzikisa iyo app.
- Vhura chigoni: Simba bhasikoro rinogona kugadzirisa dzimwe nyaya dzekubatanidza dziri kukutadzisa kuwana Prime Vhidhiyo.
- Buda uye uvhure zvakare: Kana paine data yakashatiswa, izvi zvinogadzira patsva chiratidzo, zvichikubvumidza kuti udzokere kuPrime Vhidhiyo.
- Gadziridza iyo app: Ita shuwa kuti unogara uchishandisa yazvino vhezheni yeapp iyi pane yako iPhone, iPad, kana Apple TV.
- gadzirisa system yako kune yazvino vhezheni inowanika.
- Reinstall app: Kana uchine matambudziko, uninstall uye
Prime Vhidhiyo matambudziko pane Android mafoni uye mahwendefa
Kana iwe uine Android smartphone kana piritsi uye uri kunetseka nePrime Vhidhiyo, hezvino zvaunogona kuita:
- Kumanikidza kuvhara: Bata uye ubate iyo Prime Vhidhiyo app. Wobva wadzvanya pa'Application Information'. Ikoko, manikidzira kuvhara.
- Bvisa cache: Mune imwecheteyo 'app info' menyu, bvisa cache yePrime Vhidhiyo app. Rimwe faira rinogona kunge riri kukonzera kunetsana.
- Delete data: iri zvakare mune imwechete panel. Kana iwe ukaitarisa, inobvisa iyo app data uye cache. Iyi ndiyo nzira iri nyore yekubuda muPrime Vhidhiyo pane yako Android kifaa. Kana izvi zvangoitwa, pinda zvakare nedata rako. Kana dambudziko raive nemafaira ekugadzirisa, izvi zvinogadzirisa.
- Gadzirisa app yako kusvika kune yakanyanya kubvumidzwa kubva kuPlay Store.
- gadzirisa system yako inoshanda pamhando yepamusoro inotsigirwa.
Prime Vhidhiyo nyaya paSamsung TVs
Samsung Smart TVs inogona kupa nyaya dzakawanda kana uchishandisa Prime Vhidhiyo. Nekudaro, matambudziko anowanzo kuitika pamaterevhizheni ekare:
- Yakaomeswa skrini: Izvi zvinowanzoitika pazvivhitivhiti zvinoenderana, asi vatova zera rakati. Iwe uchatanga kutamba nhevedzano uye pakutanga ichashanda, asi ichatanga kutsemuka kusvika pakupedzisira zvese zvanamira. Unogona kuedza kudzima iyo Prime Vhidhiyo app uye kuimisa zvakare. Zvisinei, tinofanira kuona zvinhu sezvazviri. Iwo masisitimu anouya nekusarudzika muSmart TV ane zuva rekupera. Mushure memakore mashoma, zvinowanzo kunakidza kuwedzera dongle kana set-yepamusoro bhokisi kuterevhizheni yako kuti uenderere mberi nekunakidzwa neazvino maapplication nemasevhisi.
- app haina kutsigirwa: Maererano nePrime Video, kushandiswa kwayo kunongoenderana chete neKorea brand terevhizheni dzakagadzirwa mushure megore ra 2012. Zvisinei, terevhizheni imwe neimwe ine zvinyorwa zvakasiyana, saka kushanda kuchave kwakasiyana mune imwe neimwe nyaya.
Para gadzirisa matambudziko aya, iwe unofanirwa kuita zvinotevera:
- Bvisa app woimisazve.
- kupedza chirongwa muapp uye wotanga zvakare neako username uye password.
- Delete apps paTV yako yausiri kushandisa kusunungura nzvimbo.
- gadzirisa system yako kune yazvino vhezheni.
- Gadzira kuongororwa kwakakwana kuburikidza Samsung SmartHub.